At PUREGRID, we strive to offer the best products and services available. If for any reason you are not satisfied with your purchase, we are here to help.
Any product that you wish to return must be in the same condition that you received it and must be in the original packaging. You have 30 calendar days to return an item from the date you received it. Once we receive your item, we will inspect it and notify you about the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original method of payment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us at [email protected].
Thank you for shopping with PUREGRID.